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Here at Wild at Heart Ojai, we ferment our products for up to 28 days, after which they are refrigerated at our kitchen until they are shipped to you and they will need to be refrigerated when you receive them.

To save you on shipping costs, we use two-day shipping via USPS. We will always mail your package on Tuesdays to ensure that you receive your ferments by Thursday or Friday.

Due to the live nature of the product, a change in pressurization or temperature may mean the product will leak.

Please do not be alarmed. This is normal, just refrigerate them the day that you receive your package. Rest assured, the product is completely fine.